HELPLINES PARTNERSHIP

Company number 06484279 ·

Active

Executive summary

Helplines Partnership operates as the authoritative membership body and quality standard-setter for the UK helpline sector, leveraging a 92% retention rate and exclusive telecom partnerships to maintain a strong market position. While facing a recent operational deficit and significant board turnover, the organization has a clear path to sustainable growth by commercializing its high-quality training infrastructure across adjacent public and private sectors.

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Overview

Company type
PRI/LBG/NSC (Private, Limited by guarantee, no share capital, use of 'Limited' exemption)
Incorporated
2008-01-25
Employees
12 (2026 accounts)
Registered office
C/O Azets Westpoint, Lynch Wood, Peterborough, Cambridgeshire, United Kingdom, PE2 6FZ
Postcode
PE2 6FZ
Accounts category
Full

Accounts

Last made up to
2026-03-31
Next due by
2027-12-31
Financial year end
31 March

Confirmation statement

Last statement dated
2026-01-25
Next due by
2027-02-08
View filing history →

Nature of business (SIC)

  • 86900 Other human health activities
  • 94990 Activities of other membership organizations not elsewhere classified

Officers 9 current · 49 resigned

Subscribers only Director
Subscribers only Appointed 2025-10-15
Subscribers only Director
Appointed 2025-10-15
Subscribers only Director
Appointed 2025-10-15
Subscribers only Director
Appointed 2025-10-15
Subscribers only Director
Appointed 2021-11-10

View all officers and resignations →

Public contracts won 1

£15,000 total awarded value where published.

Contains public sector information licensed under the Open Government Licence v3.0 (Contracts Finder).

Registered charity

HELPLINES PARTNERSHIP — charity number 1125840

Registered 2008-09-11 Income £549,657 Spending £634,621 FY to 2025-03-31

Source: Charity Commission for England and Wales, Open Government Licence v3.0.

Data protection registration

Registered with the ICO as a data protection fee payer — Z1703679 (Tier 1), registered since 2009.

Information Commissioner's Office register of fee payers, licensed under the Open Government Licence.

Contact details

Website
helplines.org
Phone
03003307777

Previous company names

NameDate changed
MENTAL HEALTH HELPLINES PARTNERSHIP2013-03-27

Previous registered addresses 6

AddressChanged on
BUSINESS DESIGN CENTRE 52 UPPER STREET, LONDON, N1 0QH2015-12-23
14 SWAN COURT (OFFICE 7) CYGNET PARK, PETERBOROUGH, CAMBRIDGESHIRE, PE7 8GX2012-11-05
GISTERED OFFICE CHANGED ON 25/02/2009 FROM, OFFICE 7 14 SWAN COURT CYGNET PARK, HAMPTON, PETERBOROUGH, CAMBRIDGESHIRE, PE7 8GX2009-02-25
OFFICE 7 14 SWAN COURT CYGNET PARK, HAMPTON, PETERBOROUGH, CAMBRIDGESHIRE, PE7 8GX2009-02-25
28 CASTLE STREET, DOVER, KENT, CT16 1PW2008-08-07
GISTERED OFFICE CHANGED ON 07/08/2008 FROM, 28 CASTLE STREET, DOVER, KENT, CT16 1PW2008-08-07

Among its peers

Among the biggest employers

of 424 similar companies in PE, with 12 staff. Among the oldest 25% of its local peers.

141 companies are registered at this postcode →

The class of 2008

32%

of the 2,586 companies in this sector incorporated in 2008 are still active today; 66% have since been dissolved.

A fact about the year, not a forecast for this company.

Survival rates for every incorporation year →