ELLIO CX LIMITED
Company number 01336850 · Monitor this company
Executive summary
ELLIO CX LIMITED (formerly Capita Customer Management Limited) remains solvent and compliant but shows serious signs of financial stress, with revenue down sharply and operating losses deepening in 2024. The company’s net assets were halved during the year, offset only by a £30 million capital injection from its parent, leaving it dependent on continued group support. Without a sustained turnaround in revenue and profitability, its financial position is likely to deteriorate further.
Shareholders' funds
£34,413,332
Balance sheet as at 2024-12-31
What it does
The principal activity of the Company continued to be that of providing outsourcing services. The Directors are not aware, at the date of this report, of any likely major changes in the Company's activities in the next year.
The company's own description, from its latest filed accounts.
Overview
- Company type
- Private Limited Company
- Incorporated
- 1977-11-02
- Employees
- 4275 (2024 accounts · was 6634 in 2023)
- Registered office
- Arlington Business Centre White Rose Park, Millshaw Park Lane, Leeds, England, LS11 0NE
- Postcode
- LS11 0NE
- Capital
- 85 GBP
- Accounts category
- Full
- Charges
- 0 outstanding
Accounts
- Last made up to
- 2024-12-31
- Next due by
- 2026-12-31
- Financial year end
- 31 December
Confirmation statement
- Last statement dated
- 2026-03-31
- Next due by
- 2027-04-14
Nature of business (SIC)
- 63110 Data processing, hosting and related activities
- 64999 Financial intermediation not elsewhere classified
Officers 2 current · 41 resigned
Group structure 2 subsidiaries
Controlled by FORCE BIDCO LIMITED — since 2026-07-31
Controlled by CAPITA HOLDINGS LIMITED — since 2016-04-06
From persons-with-significant-control filings on the public register.
Public contracts won 1
£6,379,208 total awarded value where published.
Contains public sector information licensed under the Open Government Licence v3.0 (Contracts Finder).
Data protection registration
Registered with the ICO as a data protection fee payer — Z5745019 (Tier 3), registered since 2001.
Information Commissioner's Office register of fee payers, licensed under the Open Government Licence.
Gender pay gap
2.9%
Women's median hourly pay below men's, 2025/26 · around the middle of the pack for parity
Contact details
- Website
- capita.co.uk
Previous company names
| Name | Date changed |
|---|---|
| CAPITA CUSTOMER MANAGEMENT LIMITED | 2026-09-08 |
| CLUB 24 LIMITED | 2012-01-03 |
Previous registered addresses 6
| Address | Changed on |
|---|---|
| 17 ROCHESTER ROW, LONDON, SW1P 1QT | 2018-10-01 |
| HEPWORTH HOUSE, CLAYPIT LANE, LEEDS, LS2 8AE | 2011-07-08 |
| HEPWORTH HOUSE, CLAYPIT LANE, LEEDS, LS2 8DE | 1990-09-12 |
| HEPWORTH HOUSE, CLAYPIT LANE, LEEDS, LS2 8DE | 1990-09-12 |
| HEPWORTH HOUSE, CLAYPIT LANE, LEEDS LS2 8AE | 1989-03-16 |
| HEPWORTH HOUSE, CLAYPIT LANE, LEEDS LS2 8AE | 1989-03-16 |
Among its peers
Top 5%
by shareholders' funds, of 55 similar companies in LS
The largest employer among its local peers (4275 staff).
The oldest of its local peers, trading since 1977.
No.1 of the largest data processing, hosting and related activities companies in Leeds →
Competitors Leeds
-
4. DATA OD LTD
This company ranks 1 among data processing, hosting and related activities in Leeds.
The class of 1977
51%
of the 7,314 companies incorporated in 1977 are still active today; 41% have since been dissolved.
A fact about the year, not a forecast for this company.
Property in England & Wales 3 titles
- Leasehold
- 3
- Most recent registration
- 2023-09-04
- Where
- West Yorkshire (2), Merseyside (1)
| Title number | County | Tenure | Registered | Price paid |
|---|---|---|---|---|
| MS579372 | Merseyside | Leasehold | 2023-09-04 | — |
| YY15088 | West Yorkshire | Leasehold | 2013-02-14 | — |
| WYK937168 | West Yorkshire | Leasehold | 2011-07-13 | — |
For addresses and the authoritative register entry, use HM Land Registry's official search (£3 per title).
Information produced by HM Land Registry. © Crown copyright 2026. Dataset as at 2026-08.
This company's registered activities are in financial services. If it carries on regulated business, it should appear on the FCA's Financial Services Register — the official record of authorised firms.